Privacy Policy

At Cavallo Shop, we treat your personal data with the same care and precision as we craft our premium equestrian equipment. Just as a well-fitted Dressage Bridle requires attention to detail, we apply meticulous standards to protect your privacy while serving our global community of riders and horse enthusiasts.

1. Information We Collect

To provide our premium service and quality equestrian products, we collect:

• Order Information: Name, shipping address, billing address, payment details (processed securely), phone number, and email when you purchase our Field Hunter Bridles, Full Seat Breeches, or other equipment.
• Account Information: For registered users, we store your name, contact details, and order history to expedite future purchases of English Bridles or Knee Patch Breeches.
• Communication Data: Correspondence when you contact our rider-support team about Jumper & Event Bridles or other products.
• Technical Data: IP address, browser type, and device information to optimize your shopping experience.

2. How We Use Your Information

We use your data with the same integrity we apply to crafting our Hunter Bridles and Equestrian Accessories:

• Process orders for Dressage Bridles, Kids Breeches & Jodhpurs, and other products efficiently
• Provide customer support tailored to equestrian needs
• Improve our product offerings like Horse Training Equipment based on purchase patterns
• Comply with legal requirements for international shipments (excluding Asia and certain remote regions)
• Send service-related communications about your Men’s & Boy’s Breeches orders

3. Data Sharing & Disclosure

Like the Individual Replacement Pieces in our catalog, we only share what’s necessary:

• Payment Processors: To securely complete transactions for your English Bridles or Lunging Equipment
• Shipping Partners: Only delivery information to fulfill orders of Jod Straps & Garter Straps globally
• Legal Compliance: When required by law, with the same transparency we apply to our product descriptions

We never sell your data to third parties for marketing purposes.

4. Data Storage & Security

We protect your data with the same vigilance we apply to inspecting our Horse Riding Gloves before shipment:

• 256-bit SSL encryption for all transactions
• Secure servers with restricted access
• Regular security audits of our systems
• Payment details are processed directly by our PCI-compliant providers – we never store full card information

Data is retained only as long as necessary to serve you or meet legal requirements.

5. Your Rights

As the rider controls the reins, you maintain control over your data:

• Access: Request details of personal data we hold
• Correction: Update inaccurate information (especially important for shipping your Breeches)
• Deletion: Request removal of personal data, subject to legal requirements
• Objection: Opt-out of certain processing activities
• Portability: Receive your data in a structured format

6. Cookies & Tracking Technologies

Like the precise measurements needed for proper Jodhpurs fit, we use necessary cookies to:

• Maintain your shopping cart of Equestrian Accessories
• Remember your preferences for future visits
• Analyze site traffic to improve our service (anonymous analytics)

You may adjust browser settings to refuse cookies, though this may affect functionality when ordering Eventer Accessories.

7. International Data Transfers

For our global customers purchasing Men’s Neck Ties or Horse Riding Socks (excluding Asia and certain remote regions), data may be transferred to and processed in the United States with appropriate safeguards.

8. Policy Updates

We may update this policy as our business evolves, just as we refine our product lines like our Full Seat Breeches collection. Significant changes will be communicated to our customers.